Towing on Kensington Avenue in Buffalo, NY — $160 Base Plus $7 a Mile, Any Hour

What a Call on Kensington Avenue Looks Like

Kensington Avenue is one of the verified streets in our Buffalo coverage, the roads where cars actually get left when they stop being drivable. A call here is the same four questions as anywhere: where exactly the car is, with the nearest cross street; what it is, because an all-wheel-drive car needs a flatbed and a front-wheel-drive car does not; what it is doing; and where it needs to go. From those we quote the job before the truck is sent.

Pull as far out of the travel lane as the car will go, hazards on, keys ready. If it is winter and the car is in a snowbank, stop spinning the wheels and clear in front of the tires. We do not work the interstates, expressways, parkways or bridges; that is a different license and a different truck.

What Kensington Avenue Is Like for a Truck

Kensington-Bailey is a lot of straight residential streets and a few long commercial runs, and the calls split the same way: driveway no-starts and lot lockouts on one side, cars stuck in the berm at the kerb after a plow pass on the other. The grid is forgiving for a flatbed on the main roads and tight on the side streets once winter parking sets in. The East Side runs from Main Street out to the Cheektowaga line, and it is the biggest part of the city by area.

The East Side's main roads are wide and straight and a flatbed drops its deck without trouble. The residential blocks off them park both sides and in winter the berm at the kerb turns them into wheel-lift streets. Driveways are mostly short, so a car at the back of one with another car behind it needs the front car moved first. Lots along the commercial runs are open.

What a Tow From Kensington Avenue Costs, Worked Out

From the East Side a tow to a shop on the same run is two or three miles, $181. Across to the West Side or downtown is five or six, $202. Out to Cheektowaga or the airport is four or five, $195. Roadside calls are flat and the car stays put. The nearest shop keeps the mileage line small. Roadside calls on Kensington Avenue are flat: jump start $129, lockout $129, tire change $169, fuel $129 plus the fuel, battery $199 plus the battery.

Winter on Kensington Avenue

On the East Side the winter call is the car backed into the berm the plow left across the driveway, or buried at the far end of an unplowed side street. Know your cross streets, because a buried car on a dark street is hard to find, and keep the hazards on.

Stuck on Kensington Avenue Right Now? Four Things, in Order

1. Get safe. Out of the travel lane if the car will push, hazards on. In the car if it is cold and the spot is safe; out and away from it if it is not.
2. Work out which call it is. One click and dim lights is a jump start. Keys visible inside is a lockout. A flat with a spare is a tire change. Buried or off the edge is a winch-out. Anything that has to move is a tow.
3. Call or text (716) 277-7012 with the nearest cross street on Kensington Avenue, what the car is, what it is doing, and where it is going.
4. Check the number. $160 plus $7 a loaded mile for a tow; the flat price above for a roadside call. Anything else, ask why.

What to tell us when you call from Kensington-Bailey: the nearest cross street or a pin, for example where you are on Kensington Avenue. What the car is, because an all-wheel-drive car needs a flatbed and a front-wheel-drive car does not. What it is doing: dead, flat, locked, stuck or wrecked. And where it needs to go, if it needs to go anywhere. From those four answers we tell you which call it is and quote it before the truck is sent.